At Chhaanv, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our services, website, or villa.
Information We Collect
Personal Information
Name, phone number, email address, and billing details collected during the booking process.
Identification documents, if required by local regulations.
Usage Information
Data related to your interactions with our website, including IP address, browser type, and pages visited.
Cookies and similar technologies to enhance your online experience.
Communication Records
Information from emails, phone calls, or messages exchanged with our team.
How We Use Your Information
e collect your data for the following purposes:
To Process Bookings: Ensuring smooth reservation management and payment processing.
To Improve Services: Analyzing usage patterns to enhance our offerings and customer experience.
To Communicate: Sending booking confirmations, updates, or promotional offers (with your consent).
Legal Compliance: Adhering to applicable laws and regulations, including identity verification.
Data Sharing and Disclosure
We do not sell or share your personal information with third parties except in the following cases:
Service Providers: Sharing information with trusted partners who assist in managing reservations or payments.
Legal Obligations: Disclosing data as required by law or to protect our rights and interests.
Consent-Based Sharing: When you explicitly consent to share your data.
Data Security
We implement advanced security measures, including encryption and restricted access protocols, to safeguard your personal information. However, no system is completely secure, and we encourage users to practice safe online behavior.
Your Rights
You have the right to:
Access and review your personal data.
Request corrections or updates to your information.
Request the deletion of your personal data (subject to legal or contractual obligations).
To exercise these rights, email us at chhaanvresort@gmail.com.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or regulations. Any updates will be posted on our website with the revised effective date.
